FAQs

HOW MUCH WILL I BE CHARGED FOR SHIPPING?

We offer free shipping for orders placed in the United States. At the moment we do not offer international shipping. International shipping coming soon.

IS IT SAFE TO USE MY CREDIT CARD ON ENVYHILLS.COM?

All online credit card transactions performed on this site are secured payments.

HOW CAN I TRACK MY ORDER?

When your order has been shipped, you will receive a confirmation that includes your tracking number. Please visit the courier’s website and enter your tracking number to receive updates on your shipment.

CAN I RETURN MY ORDER?

Unfortunately, at this time, all sales are final. If there is a problem with your order feel free to reach out to us at info@envyhills.com.

WHAT IS A PRE-ORDER?

A pre-order is the reservation of an item that is not yet available for sale, but will be soon. Pre-order items are shipped upon the arrival of the products in the warehouse within the time that is stated on the item’s purchase page. Regarding order with available items and pre-orderable items, shipment will happen in 2 different phases: available merchandise will be shipped with standard shipping methods. Pre-orderable items will be shipped right after items are available in stock.